Answer patient calls
Elaygent answers incoming calls using your clinic hours, services, and approved information.
WHAT ELAYGENT DOES
Every patient call gets a clear next step.
Elaygent helps with the routine phone work that pulls clinic staff away from patients.
Help with appointments
It can help book when a supported connection is configured, or collect the request for staff to confirm.
Transfer important requests
Urgent or sensitive requests follow your transfer rules. If a transfer is not available, Elaygent takes a clear message.
Show what happened
Your team sees the call record, summary, result, and anything that still needs attention.
Support approved follow-up
Configured Pro and Premium plans can make approved reminder and follow-up calls within their plan limits.
Keep Patient CRM separate
Advanced Patient CRM and its owner dashboard are Premium features. Smart Contacts remains a separate operational tool.