One front desk. Every call accounted for.
Elaygent connects AI answering, scheduling, missed-call recovery, routing, follow-up, and front-desk visibility in one system — built around how your clinic actually takes calls.
Calls today
248
+18% vs yesterday
AI answered
86%
+24% vs yesterday
Appointments
32
+31% vs yesterday
Missed calls
12
-26% vs yesterday
Recovery opportunities
22
+27% vs yesterday
Representative interface
Explore our core solutions
Start with the call pressure you feel today.
See the answering, booking, recovery, routing, and visibility workflows separately, with exactly what's included on each plan.
AI Receptionist
An AI voice receptionist handles configured inbound calls 24/7, follows the clinic's language and call rules, and captures why each person is calling.
Explore solutionMissed-Call Recovery
Missed and unhandled calls become a ranked follow-up queue with the caller, the reason, and an estimated value — so your team works the ones that matter first.
Explore solutionAppointment Booking
The receptionist captures the booking — patient, service, date and time — checks for conflicts, and writes it into your calendar or PMS when that location is connected.
Explore solutionSmart Call Routing
Configurable transfer rules route the right callers to the right place based on what they say and your business hours, so urgent calls reach a human immediately.
Explore solutionFollow-Up Automation
Booked appointments get an automatic SMS confirmation, and reminder and reactivation workflows keep patients on the calendar — set up with our team on Premium.
Explore solutionMulti-Location Operations
One command center shows calls, bookings, and recovery opportunities across every location, so you can compare sites and hold one standard everywhere.
Explore solutionCRM Sync
Connect your CRM and every call, lead, and recovery outcome flows in automatically — no manual entry. Attio is supported today.
Explore solutionAnalytics & Reporting
Call summaries, demand patterns, and performance scorecards turn every call into data you can act on, per location and week over week.
Explore solutionNever miss a call
AI Receptionist
An AI voice receptionist handles configured inbound calls 24/7, follows the clinic's language and call rules, and captures why each person is calling.
All plans
Call comes in
Handled through the clinic's configured AI receptionist workflow.
Natural conversation
Understands the caller and responds in their language, following your rules.
Intent captured
Booking, billing, an emergency, or a question — categorized, not just recorded.
Recover the revenue
Missed-Call Recovery
Missed and unhandled calls become a ranked follow-up queue with the caller, the reason, and an estimated value — so your team works the ones that matter first.
All plans
Call missed or unhandled
Captured with caller details and the reason for the miss.
Ranked by value
Opportunities sorted by estimated value, not just newest-first.
Worked to an outcome
Click-to-call back, then mark contacted, converted, or lost.
Turn calls into bookings
Appointment Booking
The receptionist captures the booking — patient, service, date and time — checks for conflicts, and writes it into your calendar or PMS when that location is connected.
All plans · calendar / PMS write-through when connected
Details captured
Patient, service, and preferred time collected on the call.
Conflicts checked
Verified against existing appointments so a slot isn't double-booked.
Booked or queued
Written to Google, Outlook, or your PMS when connected — otherwise queued for staff to confirm.
Send calls the right way
Smart Call Routing
Configurable transfer rules route the right callers to the right place based on what they say and your business hours, so urgent calls reach a human immediately.
All plans · rule-based transfer, configured with you
Intent recognized
The receptionist matches the caller's request against your trigger phrases.
Rules applied
Your schedule window and escalation rules decide what happens next.
Transferred or flagged
Sent to your on-call line, or flagged as urgent for the front desk.
Close the loop
Follow-Up Automation
Booked appointments get an automatic SMS confirmation, and reminder and reactivation workflows keep patients on the calendar — set up with our team on Premium.
SMS confirmations all plans · custom & reactivation workflows on Premium, set up with our team
Appointment booked
An SMS confirmation goes out to the patient automatically.
Reminders sent
Reminder cadence keeps the appointment top of mind.
Follow-ups queued
Missed and lapsed opportunities surface for a callback.
One standard, every site
Multi-Location Operations
One command center shows calls, bookings, and recovery opportunities across every location, so you can compare sites and hold one standard everywhere.
Available according to configured plan limits
Every location connected
Each site's calls and bookings flow into one portal.
Compared side by side
Performance and recovery opportunities ranked across locations.
Standardized quality
The same receptionist standard applied at every site.
No manual data entry
CRM Sync
Connect your CRM and every call, lead, and recovery outcome flows in automatically — no manual entry. Attio is supported today.
Pro & Premium · Attio (one-way, Elaygent → CRM)
CRM connected
Link Attio once in Settings.
Contacts created
Missed calls and leads become CRM contacts and opportunities.
Activity logged
Recovered and lost outcomes post back as activity notes.
See what calls reveal
Analytics & Reporting
Call summaries, demand patterns, and performance scorecards turn every call into data you can act on, per location and week over week.
All plans
Every call summarized
A 30-second summary with intent and outcome on each call.
Patterns surfaced
Top requested services, miss reasons, and demand trends.
Performance tracked
Booking and recovery rates scored per location, week over week.
Industry solutions
Built for every type of practice.
Elaygent adapts to the way your industry works — configured around your services, hours, and call patterns.
Dental
After-hours chipped teeth, new-patient cleanings, and insurance questions — booked or triaged, never left in voicemail.
Medical
Symptom calls routed by your triage rules; refill and results requests captured cleanly for a same-day callback.
Med Spa
Consult and pricing questions answered on the spot, and high-intent leads flagged before they book elsewhere.
Specialty & Surgical
Pre-op questions, referrals, and scheduling handled with your protocols and escalation rules.
Multi-Location Groups
One receptionist standard across every site, with each location's calls compared in a single view.
Your front desk shouldn't run on
missed calls and manual follow-up.
See how Elaygent connects your front-desk operations in one intelligent system — on your own call flow.